The outdoor pool area was a hit with the kids, providing a fun retreat after the festivities.

Some beds might have bed bugs based on one night’s experience.

This hotel suits me perfectly! I love the free airport shuttle, great wi-fi, and the seasonal outdoor pool. The staff once helped me with my forgotten shower bag, which I really appreciated. Highly recommend visiting during the holidays!

my recent stay exceeded my expectations during a wedding ceremony. the spacious family room was comfortable for the whole family, and the friendly staff made the experience welcoming. the outdoor pool area was a hit with the kids, providing a fun retreat after the festivities.

a perfect base for exploring local parks and attractions nearby

During my stay, I loved that I could easily walk to Parque Juan Pablo II in just a little under 15 minutes, and the Fuente de la Concha was a pleasant stroll, making it ideal for morning walks. I found it really nice to kick off my day with these beautiful surroundings before diving into Madrid's vibrant city life. As a solo traveler, the spacious room fit my needs perfectly, but I did wish there was a more convenient option for dining around the hotel area, especially after long days exploring the city.

No hot water at all during winter.

The seasonal outdoor pool was a fun retreat.

The staff were unhelpful during late-night check-in.

Just a great match for a lightning trip in Madrid with good value for price. The food is incredibly average, worthy of a street corner bar. Avoid during peak times for better availability.

The pool was clean and refreshing, and the shuttle service to the airport was a lifesaver. the AC worked well, keeping us cool during hot summer days.

The gardens and poolside areas are lovely and inviting, perfect for enjoying the sunshine during my stay. The mid-century modern decor added a charming touch, making me feel nostalgic and comfortable as I explored the grounds.

Desire better room accessibility for seniors.

Would definitely recommend for a short interlude

Comfortable room, helpful staff, spacious restaurant, with a delicious breakfast buffet and a refreshing seasonal outdoor pool to relax after exploring the beautiful city surroundings.

Everything was as perfect as can be.

I thoroughly enjoyed the lovely gardens and inviting poolside areas, which provided a relaxing atmosphere. The mid-century modern decor throughout the hotel added a charming touch, making it feel both stylish and comfortable during my stay.

Improve room accessibility for seniors.

I liked the outdoor pool area. It felt inviting, perfect for relaxing after a long day. The room was spacious with a clean layout, allowing for a comfortable stay. Staff were friendly but sometimes unclear about shuttle times. I had to wait longer than expected for food in the restaurant, which was a bit frustrating. Breakfast had a good variety, but some dishes could use improvement. The hotel is in a decent location, close to the airport, which made my early flight easier but a bit far from the main attractions. I had a few issues with the air conditioning. it struggled to keep the room cool. Also, a kettle in the room would have been nice for early morning tea. The overall maintenance could use attention. the bathroom had some signs of wear. Overall, a balance of comfort and convenience but with some areas needing improvement.

The room was super spacious! I loved having two larger beds. 😍 However, there was just one outlet near the beds, which was quite inconvenient.